Remember that once you make a change in the admin portal, you need to log out and back in on the Bria app to reflect the changes you made. When trying for STUN, set as the firewall server URL (it does not require a username or password). In the Service Settings tab, try changing your Firewall Method to one of the available options. This test configuration would be duplicate of your current one, with slight adjustment to Firewall Method. To do so, log into Bria admin portal, go to the Voice and Video tab, and set up a new voice configuration for testing.

Bria supports multiple options, and you are going to try each one to see which one works for your network. Try changing the firewall strategy used in Bria. When port number is set to Auto in the admin portal, Bria uses 5060. For TLS transport, often the port 5061 is used. Log into Bria admin portal, go to the Voice and Video tab, and check these fields: Domain and Port.Īsk your VoIP service provider what transport and port you should be using to connect to their service. Make sure you or your admin entered the correct domain name for your SIP server. It means that Bria cannot reach the SIP server (VoIP service provider or PBX), or the server is not responding. 408 Request Timeout (no response received from the server)

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